Our GuaranteeEvery resource we offer carries an unconditional 30-day money-back guarantee!
In the unlikely event you are unhappy with your purchase and wish to return it for credit or a refund, call us at 1-800-735-5865 or 713-861-6629 for an RMA (Return Merchandise Authorization) number within 30 days of receipt.
If your resources are returned with a valid RMA number and are not marked, written in, or damaged (including scuffing and bent corners), we will refund the purchase price of the product. After 30 days, no refund is available. Be sure to clearly write your RMA on the outside of the box and pack the resources tightly so they do not shift and become damaged in transit.
Please note that we are unable to refund your initial shipping and handling fees and you are responsible for the cost of shipping the resources back to us.
Sorry, but bookstores, colleges, universities, and others who purchase from us with wholesale discounts are not eligible for this 30-day, money-back offer.
Damaged/wrong materials receipt
If you received damaged resources or the wrong items (which is rare but it does happen) call us and we'll ship replacement resources to you right away via USPS Priority Mail or UPS Ground at no charge to you.
If you have questions about our return policy or wish to return products, feel free to contact us by clicking here or call us at 800-735-5865 during business hours.